Re: please help info needed on Divi
Posted by:
drdoug
(---.unh.edu)
Date: June 23, 2006 11:33AM
n,
I'm sure those things probably did happen once to different guests. Been going there in TS unit since early 80's. Do a search on this site for Divi and you'll be relieved with many positive reviews.
Never seen mold, did not have hot water one year as the boiler broke and the large replacement part had to be shipped in: they did get it fixed faster than expected. Always had a clean room, a few kind words to the cleaning ladies never hurts. Lizards are everywhere and the door was probably left open on the deck. Check in can be slow, but you are on island time. Be sure to see if the time shares are being checked in a different location than the hotel, they usually are at a separate desk near the dive shop. Towels always appear, sometimes late in the pm, and we've never run out. True, you will not be able to park near your room. This makes walking the grounds and pathways safe. There are carts that will give you a lift if needed, and of course they deliver you and your luggage after check in. Lousy service is probably an overstate. I have seen and dealt with a few staffers over the years that had an attitude, same as anywhere.
Once we found that someone was still in our unit as we checked in. He was planning on staying another week and couldn't be found on the grounds. Instead of yelling and cursing, we worked out a deal where we stayed in the suite reserved for Divi corporate staff. Took awhile to get it cleaned and a working tv moved in, but we still enjoyed our stay. I even mentioned at the appropriate time that a free dinner would be nice. That was after we were supplied with several cold beers as we waited.
Don't be afraid to smile and say hi first, and you'll have a pleasant stay.