We own 2 wks also at Sapphire (wks 49 & 50). When we were there in Dec '05 the place looked good. Our Villa and room (bldg 3) were in good shape. Maybe because it is the Villa and the room is in the newest bldg they are in good condition.
Philippe is of no use to anyone. Even if you did get his e-mai address I do not think he would give you a courtesy of a reply. You would think that since they were removed from the RCI Gold Crown status, and that Wyndham Resorts is part of them that they would want to take care of the issues brought forward to them. I did write to Wyndham a few years ago about the conditions at Sapphire but didn't get a response other than.....'we don't get involved in timeshares'.....
So Philippe has us all over a barrel. I, too, would like to know where all the maintenance fees are going.
Have you contacted Bill Olliver of the Sapphire Beach Club Tenant Assn? Don't know if it would help or even get a response. His e-mail address is or was
president@sbcwi.com